All orders are shipped from Germany
Germany: approximate delivery time of 2-5 business days.
Europe: approximate delivery time of 3-7 business days.
Worldwide: approximate delivery time of 5-12 business days.
(Please note at times unexpected delays may occur which JANTHEE has no control over and is not responsible for)
If you ordered items on PRE-ORDER, your entire order will be sent once all items are back in stock and available for shipping. Please advise of a phone number when ordering. Orders cannot be edited or canceled after they have been confirmed through our website. Please note we can not ship to P.O Boxes as generally shipments require a signature on delivery.
If a package is undeliverable, the customer will be held responsible for any return and original shipping charges. To prevent this from happening please look out for any delivery attempt notifications and use the 'Track my order' feature located in the confirmation email. JANTHEE does not deliver to packing stations.
Please note we are not accountable for any orders that have been marked as delivered nor where delivery attempts have been made. VAT & import duty charges may apply to countries not within the EU.